$50 Diagnosis Fee
We visit, inspect the device, fault-find and explain the likely repair options.
On-Site Service
Screen Replacement Melbourne
Help with cracked, flickering or damaged laptop screens and display faults.
We come to you$50 diagnosis feeFixed price repairsPickup/drop-off included if neededNo surprise chargesApproval before extras
OCT
Local Melbourne TechnicianTrusted • Clear pricing • On-site support
Screen Replacement in Melbourne
Help with cracked, flickering or damaged laptop screens and display faults. OCT provides on-site support for homes and small businesses across Melbourne with a clear diagnosis process and approval before additional charges.
We start by checking symptoms, recent changes, error messages, physical condition and likely causes. For software issues this may include Windows settings, startup items, drivers, malware indicators, updates and user profile problems. For hardware issues this may include storage health, memory, display, power, overheating, cabling and component condition.
The $50 diagnosis fee covers the visit, fault finding and troubleshooting. If the issue can be completed as a standard repair, we explain the fixed price where possible. If extra work is required, such as parts replacement, large backups, data migration or complex recovery, the cost is discussed before proceeding.
Common symptoms we help with
- Slow startup, freezing, crashing or error messages
- Pop-ups, suspicious browser behaviour or unwanted programs
- Broken display, power issues, overheating or hardware faults
- Lost files, backup problems or failed drives
- Windows update, driver, printer, Wi-Fi or email problems
Local on-site support
We service Clayton, Dandenong, Oakleigh, Springvale, Rowville, Glen Waverley, Wheelers Hill, Keysborough, Notting Hill, Clayton South, Dandenong North, Noble Park North, Brighton, Monash and nearby Melbourne suburbs.
How Our Pricing Works
The diagnosis fee applies whether or not you proceed with the repair because it covers travel, fault finding and troubleshooting. Time-consuming jobs may be completed off site, with pickup and drop-off included when needed for the same device.
Options Explained
You receive clear recommendations and fixed-price repair options where possible.
Your Approval
No additional work or charges proceed without your approval first.
Repair Completed
We complete the approved work, test the device and return it after repair or diagnosis when off-site work is needed.
Additional services such as large backups, data migration, data recovery, parts replacement and complex business work may incur extra charges. You will be informed first. If a job needs time-consuming off-site work, pickup and drop-off for the same device are included within the same service, with no extra attendance charge.
Screen Replacement FAQs
Can this be fixed during the diagnosis visit?
Many issues can be fixed during the same visit. If extra time, parts or specialist work is needed, we explain that first.
Do I pay the diagnosis fee if I do not proceed?
Yes. The $50 diagnosis fee covers travel, inspection, fault finding and troubleshooting.
Will you tell me the cost before extra work?
Yes. Your approval is required before additional charges.
Do you service my suburb?
We service Melbourne and many surrounding suburbs including Clayton, Dandenong, Oakleigh and Springvale.