Practical Data Recovery for Home & Business

Data loss is stressful, so the first step is to stop using the affected device. Continued use can overwrite deleted files or make a failing drive worse. We inspect the issue, explain realistic recovery options and copy recovered files to a safe location.

โœ“Deleted documents, photos and folders
โœ“Files from old laptops and desktop computers
โœ“External hard drives, USB drives and memory cards
โœ“Corrupted Windows profiles and inaccessible user folders
โœ“Data transfer from failing drives to a new SSD or backup drive

Do This Before Calling

If files disappeared or the drive is clicking, freezing, asking to format, or showing errors, power the computer off and avoid installing recovery apps. DIY scans can reduce your chance of recovery if the drive is physically failing.

How the Data Recovery Service Works

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1. Explain the Problem

Tell Ahmad what happened, the device type, and whether the files were deleted, the drive failed, or Windows stopped loading.

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2. Stop Further Damage

You will be advised whether to turn the device off, avoid formatting prompts, and not install extra tools.

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3. Assessment

The drive or computer is checked to confirm whether logical recovery, data transfer or specialist lab recovery is required.

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4. File Recovery

Recoverable files are copied to a safe destination drive or transferred to your replacement computer where suitable.

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5. Verification

Key folders are checked with you so you know what has been recovered before final handover.

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6. Backup Advice

Ahmad can help set up a simple backup plan so the same data loss problem is less likely to happen again.

What Data Recovery Costs

Data recovery is the one job that cannot be quoted over the phone. The drive has to be assessed first.

Copying files from a healthy drive
The computer will not boot but the storage itself is fine. This is a standard repair.
$150
Recovery from a failed or damaged drive
Deleted or overwritten files, a corrupted file system, a drive that is clicking or not detected.
From $300
Assessment before any recovery work
You get a firm price and an honest opinion on the odds before anything is charged.
Quoted first

Recovery is priced on effort, not on gigabytes. Ten gigabytes spread across five video files is a much smaller job than two gigabytes spread across two thousand small documents, because every file has to be found, rebuilt and verified individually. That is why the price comes after the assessment rather than before it.

Where the Recovered Files Will Go

Recovered data has to be copied somewhere, and it can never go back onto the drive it came from. Please have the destination ready before you book.

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Up to 10GB to Your Own Cloud

Send a link to your own online storage with upload permission turned on, and the recovered files are uploaded straight to it. No extra charge, it is included in the recovery price.

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Up to 10GB to Our Storage

If you would rather Ahmad hosted the files, you are sent a download link instead. This is an extra charge on top of the recovery, quoted after the assessment, because how practical it is depends on the number of files as much as the total size.

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Over 10GB Needs a Drive

Anything above 10GB has to go onto external storage you supply. An external drive or SSD with enough free space, and ideally not an old one. Copying onto storage you supply is included in the recovery price.

Ahmad will check the health of any drive you provide before copying anything to it, and will tell you if it is not in good enough condition to hold the only copy of your data. A reasonably new drive is always the safer choice. Recovered files are never written back onto the device they were extracted from, because that device may still be failing and copying onto it would destroy what has just been recovered. How your files are handed back, and what happens to the working copy afterwards, is talked through and agreed with you before any work starts.

Data Recovery FAQs

Recovery from a failed or damaged drive starts at $300, and the exact price is given after the drive has been assessed. Simply copying files off a healthy drive is a standard $150 repair. The price depends on the condition of the drive and the number of files, not just how many gigabytes there are, which is why it cannot be quoted over the phone.
Because the work is not proportional to the size of the data. Ten gigabytes made up of five video files is a far smaller job than two gigabytes made up of two thousand documents, since every single file has to be found, rebuilt and checked. The drive has to be assessed before anyone can tell you honestly what it will cost or whether it is worth attempting.
Above 10GB, yes. Recovered files are never written back onto the drive they came from, so you need to supply an external drive or SSD with enough free space, and ideally not an old one. Copying onto storage you supply is included in the recovery price. Under 10GB the files can be transferred online instead.
Up to 10GB, yes, and there are two ways to do it. You can send a link to your own online storage with upload permission enabled, and the files are uploaded to it at no extra cost. Or Ahmad can host the files and send you a download link, which is an extra charge quoted after the assessment. Anything above 10GB has to go onto external storage you supply.
A link that allows uploading, not just viewing. In Google Drive, OneDrive or Dropbox that means sharing the folder with edit or upload permission. If the link is read only the files cannot be placed in it, and you will be asked for a new one before the transfer can go ahead.
Ahmad will talk this through with you before any work starts, so you know exactly how your files will be handed back and what happens to the working copy afterwards. You can ask for it to be removed at any point.
You can, but a reasonably new one is the safer choice. Ahmad checks the health of any drive you provide before copying to it, and will tell you if it is not in good enough condition to hold the only copy of your data. An older drive may not have enough free space, may be formatted in a way that cannot hold large files, or may have developed faults while sitting unused.
Not onto the same drive. Recovering data and then writing it back to the drive it came from would overwrite the very files being rescued, and if that drive is physically failing it may not survive the copy. Recovered data always goes to separate storage. Once you have confirmed everything is there, it can be moved back to a repaired or replacement machine.
No. Recovery depends on the condition of the drive and whether deleted files have been overwritten. You will get honest advice before spending money.
Often yes. If the laptop is dead but the storage device still works, files can usually be copied to another drive or computer.
A clicking hard drive may have physical damage. Stop using it immediately. Ahmad can advise whether specialist lab recovery is the safer option.
Yes. We can help set up external drive, cloud or simple automatic backup options for home and small business users.

Lost Important Files?

Stop using the affected device and contact Ahmad for honest data recovery advice across South East Melbourne.