About Ahmad
Your Local IT Technician Since 2013
12 years of hands-on computer repair experience across South East Melbourne. Qualified, affordable, and genuinely invested in getting your device working properly.
Affordable, Convenient Repair, Right at Your Door
Ahmad started Online Computer Technician in 2013 with a simple goal: make quality IT repair accessible to everyday people without the hassle of driving to a shop, waiting days, or paying inflated prices.
The idea was straightforward, come to the customer's home, fix the problem properly, and charge a fair price. Over 12 years later, that's still exactly what happens. No call centres, no junior technicians, no unnecessary upsells. Just Ahmad, showing up with the right tools and knowledge to sort out your device.
Serving households and small businesses across Clayton, Dandenong, Monash and surrounding suburbs in South East Melbourne, Ahmad has built his reputation on honesty, reliability, and keeping things simple for customers who just want their computer working again.
If a repair isn't worth doing, Ahmad will tell you. If there's a cheaper solution, he'll suggest it. That's the kind of service you can actually trust.
Ahmad
IT Technician · South East Melbourne
What You Can Expect From Every Job
Honest Assessment
Ahmad tells you exactly what's wrong and what it'll cost to fix, before any work begins. If it's not worth repairing, he'll say so.
Fair, Transparent Pricing
$150 flat rate covering diagnosis, labour, pickup and return. Parts quoted before ordering. No surprises and no hidden charges.
We Come to You
On-site service or free pickup and return, you don't need to go anywhere. Ahmad works around your schedule, including evenings and weekends.
Properly Qualified
Not just experience, real certifications. CompTIA A+, CCNA, Microsoft Certified and a Swinburne University IT degree back up every repair.
Your Data is Safe
All devices are handled with care and full confidentiality. Data is always backed up before any major work, and you're kept informed at every step.
Environmentally Responsible
Old parts and replaced components are disposed of responsibly, not just thrown in a bin. We take e-waste seriously.
Certified, Educated, Experienced
Ahmad's qualifications aren't just wall decorations, they represent real knowledge applied to every repair and IT job.
CompTIA A+
The industry-standard certification for IT hardware and software support. Covers diagnostics, repair, networking, security and operating systems.
Cisco CCNA
Cisco Certified Network Associate, validates hands-on ability to install, configure and troubleshoot networks. Particularly relevant for business IT clients.
Microsoft Certified
Microsoft certification covering Windows operating systems, configuration, troubleshooting and enterprise environments.
Swinburne University Graduate
Formal IT degree from Swinburne University of Technology in Melbourne, providing the academic foundation behind the practical skills.
12 Years Experience
Operating in South East Melbourne since 2013, through every version of Windows, hardware generation, and type of repair imaginable.
Free IT Tools Project
Ahmad also built and maintains ITToolKit, a free browser-based toolkit for IT professionals and everyday users.
Ready to Work With Ahmad?
Call or send a message to describe your issue. Ahmad will give you an honest assessment and sort out a time that works for you.