Service Update

Important Service Information

Mobile Service - I come to you!

Free pickup and return included with all repairs.

Call Ahmad on +61406813593 for mobile service.

Our Technical Services

Specializing in mobile IT support since 2013. On-site repairs or free pickup/drop-off for complex jobs. Serving Dandenong, Monash, Clayton, and nearby suburbs. PC fix near me with hardware upgrade options.

Computer Diagnostics

Thorough hardware/software assessment with transparent pricing and no-obligation quotes.

Virus & Malware Removal

Complete system disinfection with protection setup.

Hardware Repairs

Professional replacements for screen replacement, keyboard repair, charging port fix:

Laptop screens (most brands)
Phone/tablet displays
Keyboards & trackpads
Battery replacements
Charging port repairs

Software Services

OS installation, driver updates, troubleshooting, system optimization.

Data Recovery

Emergency file recovery from crashed or formatted drives.

Business IT Support

Network setup, maintenance, and employee support for small businesses.

Pricing & Payment Policy

$50 initial inspection fee (credited toward repair costs).
Software fixes priced by complexity.
No hidden charges; approve all work first.
Free estimates for simple software issues (phone).
Free pickup and return for all repairs.
Payment: Cash or bank transfer, agreed prior.

About Our Mobile Service

Mobile Service - I come to your location.
Direct technician access (no call centers).
Flexible after-hours service by appointment.
No unnecessary upsells.
Expertise with older systems.
Responsible disposal of electronic components.
Free pickup and return service.

Service Area

Mobile service technician serving Dandenong, Monash, Clayton.

Free pickup and return ensures no need to visit a location.

Our Service Process

Customer Inquiry: You call and describe the issue with your device in detail.
Solution Explanation: I explain possible solutions over the phone to address the device's problem.
On-Site Inspection: If you agree, I visit your location to assess the device. Time-consuming repairs, such as operating system reinstallation, may require pickup, with pricing based on the job, not time spent on-site.
Parts Ordering: Replacement parts like screens, keyboards, SSDs, or RAM vary by device and may not be in stock. I inform you of costs before ordering, and a deposit may be required.
Interim Return: If parts delivery is delayed, I can return the device to you if it remains usable in the meantime.
Repair and Return: Once parts arrive, I collect the device, complete the repair, and return it to you. No additional pickup or drop-off fees apply in most cases, depending on your location.

Note: Some repairs can't be quoted upfront due to diagnostic needs (e.g., loose cable, dirty terminal). Quotes provided for straightforward issues.

Windows 11 Upgrade

On October 14, 2025, Microsoft ends support for Windows 10, no more security updates or technical support. Upgrade to Windows 11 for safety. We offer Windows 11 upgrade assistance, hardware upgrade checks, and IT support in Clayton, Monash, Dandenong.