Online Computer Technician | Computer Repairs Monash Clayton

🏠 We've Moved!

Due to ongoing construction, we've relocated. We will drive to your location to pick up your device as always.

📞 Please call Ahmad on 0406 813 593 for any inquiries.

Important: My residential address is not open to customer visits.

You are more than welcome to drop it off at my place if you'd like, but I can't fix it while you wait.

Our Technical Services

Specializing in personalized, home-based IT support since 2011, we provide cost-effective solutions for home users and small businesses in the Monash, Clayton and surrounding area.

Computer Diagnostics

Thorough hardware/software assessment to identify issues with transparent pricing and no-obligation quotes.

Virus & Malware Removal

Complete system disinfection with real-time protection setup to prevent future infections.

Hardware Repairs

Professional replacement services for:

Laptop screens (most brands)
Phone/tablet displays
Keyboards & trackpads
Battery replacements
Charging port repairs

Software Services

Operating system installation, driver updates, software troubleshooting, and system optimization.

Data Recovery

Emergency file recovery from crashed, corrupted, or accidentally formatted drives.

Business IT Support

Custom solutions for small businesses including network setup, maintenance, and employee support.

Pricing Policy

$50 diagnostic fee for hardware issues (credited toward repair costs)
Software fixes pricing depends on complexity
No hidden charges - approve all work before we proceed
Free estimates for straightforward software issues (over the phone)

About Our Home-Based Service

Direct access to your technician (no call centers)
Flexible after-hours service by appointment
No unnecessary upsells or pressure tactics
Hands-on expertise with older systems that big shops often reject
Environmentally responsible disposal of electronic components

Our Service Process

Initial Consultation: Free phone/email assessment to evaluate your issue and recommend the appropriate service.
Diagnostic Inspection: $50 fee for initial assessment (credited toward repair)
Approval: You'll receive a quote before any work begins
Testing: Rigorous quality checks before return

Important Note: Some repairs can't be quoted accurately upfront because the solution reveals itself during the diagnostic process. For example, when a trackpad isn't working, it might just need reconnecting cables - something we'd only discover while working on it. In such cases, you'll pay for the actual time spent normally full price of the job. For straightforward issues, we always provide quotes beforehand.

Contact for Service

For estimates or to schedule service, please contact us directly. We typically respond within 1 hour during business hours.

Email

ahmad@onlinecomputertechnician.com

Service Area

Dandenong & Surrounding Suburbs

Mobile pickup/delivery available

Phone/Text

+61 406 813 593 (Text Preferred)

Send a text message or WhatsApp for quicker response

Call WhatsApp

Mon-Sun 9AM-6PM

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Service Request Notes

For faster service, please include:

Device make/model and age
Detailed description of the problem
Any error messages or unusual behavior
Whether data backup is required